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Refund and Returns Policy


To be eligible for a return, your item must be unused and immediately pointed out upon delivery. It must also be in the original packaging.

We also do not accept cartons of bottled water that:

  • Have been opened
  • And complaint noted after delivery


To complete your return, kindly inform the delivery person at the point of delivery. Please do not send your purchase back to the manufacturer. Delivery personnel will receive the damaged items.


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

Once approved, then your refund will be processed, and a coupon code worth the value of your order will be sent to you via mail and phone to use for your next order on our website.


We only replace items if they are defective or damaged. If you need to exchange it for the same item, call us on +2349040006662 and send us an email at [email protected]

Need help?

Contact us at +2349040006662 for questions related to refunds and returns.

Kindly fill the form to make a refund request